Privacy Policy
How we use your information
This privacy notice provides information about the ways in which Lorraine Brennan Management (“LBM”) collects, stores, shares or keeps personal information provided by our clients, contacts and website visitors.
Using our Website
Our website (www.lbmactors.com) uses cookies.
We collect information about you, using cookies, when you fill in any of the forms on our website i.e. sending an enquiry, signing up for an event, filling in a survey, giving feedback etc.
When submitting forms on our website we use a third-party software provider for automated data collection and processing purposes, they will not use your data for any purposes and will only hold the data in line with our policy on data retention.
We use Google Analytics to store information about how visitors use our website so that we can may make improvements to our website and give visitors a better user experience.
Google Analytics is a third-party information storage system that records information about the pages you visit, the length of time you were on specific pages and the website in general, how you arrived at the site and what you clicked on when you were there. These cookies do not store any personal information about you and we do not share the data. You can view their privacy policy below:
Google – http://www.google.com/intl/en/policies/privacy/
Calling our Office
LBM does not collect Calling Landline Identification (CIL) or any other information on the origins of a call. We do not record or retain phone conversations.
Emailing Us
Any emails sent to us at info@lbmactors.com are recorded and handled by the relevant member of staff. The sender’s email address will remain visible to all staff tasked with dealing with the email.
Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
Processing Client Information
At LBM we take your privacy seriously and will only use your information to provide the Services you have requested from us as detailed in your Letter of Engagement. We will only use this information subject to your instructions, data protection legislation, statutory legislation and our duty of confidentiality.
Due to the nature of engagements, LBM processes personal and other data on behalf of clients on a contractual basis. LBM acknowledge its responsibilities as a Data Controller under Irish Data Protection legislation.
As a Data Controller, our clients acknowledge that they are responsible under Irish Data Protection legislation for the personal data that is provided to LBM and should:
- Apply technical and organisational security measures and take reasonable steps to ensure compliance with those measures.
- Comply with data protection legislation on all aspects of processing personal data and protecting the rights of data subjects.
- Take responsibility for any Data Subject Access Requests made in relation to personal data supplied to LBM.
As part of the services offered to clients through our engagement, information which our clients give to us may be transferred to countries outside the European Union (“EU”). Where this is the case we will take the necessary steps to ensure the appropriate security measures are taken, so that privacy rights continue to be protected as outlined in this policy. If our clients use our services while outside the EU, information may be transferred outside the EU to provide those services.
Security precautions in place about data collected
When you give us personal information, we take steps to make sure that it is treated securely.
Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Other websites
Our website contains links to other websites. This privacy policy only applies to the LBM website so when you link to other websites you should read their separate privacy policies.
Communication with Contacts
LBM retains contacts in Office365. This system contains personal data such as the name, address, email address and phone number. This information is utilised to communicate with contacts. Contacts have the option of opting out of this communication option and / or being removed from our systems at any time. We do not share contacts information with third parties without the consent of the contact.
Data Retention – how long do we keep your Personal Data
We will not retain your Personal Data longer than is necessary to fulfil the purposes for which it was collected. However, we may be required by applicable laws and/or regulations to hold your personal data longer than this period.
Your Data Protection Rights
You have rights which allow you to address concerns or queries regarding the processing of your personal data, including the rights of access, rectification, erasure, restriction of your personal data, as well as the right to transfer your data, the right to object to some processing and automated decision making, including profiling. Your right may be exercised freely and at no cost.
Enforcing Your Data Protection Rights
You may contact us about all issues related to this Privacy Statement, your personal data and to exercise your rights under Data Protection law.
Complaints
If you feel that your personal data has been processed in a way that does not meet the Data Protection legislation, you have a specific right to lodge a complaint with the relevant supervisory authority. The supervisory authority will in due course inform you of the progress and outcome of your complaint. The supervisory authority in Ireland is the Data Protection Commissioner – www.dataprotection.ie .
Changes to our Privacy Statement
This is a live document, under regular review. This policy was last updated on 4 June 2018.